A Comprehensive Manual for Utilizing e-Government Facilities in Turkey

Turkey’s e-Devlet (e-Government) system is a digital portal enabling citizens to obtain various government services and information online, aimed at enhancing the effectiveness and openness of government operations, and simplifying the process for citizens to engage with governmental authorities.

To use the e-Devlet platform, you must possess an e-Devlet password, which is required to sign in and utilize the diverse services provided by the system.

Multiple methods exist to acquire an e-Devlet password, one of which includes going to the e-Devlet portal (www.edevlet.gov.tr) and selecting the ‘Sign Up’ option to create it digitally. During this online registration, you’ll be asked to enter certain details like your full name, birth date, and national ID number.

In person: To get an e-Devlet password, you can visit a government service center providing e-Devlet facilities, like the PTT post office. Remember to bring a recognized ID, like a national ID card or passport, to finish the signup.

Mobile application: The e-Devlet mobile application, accessible on both iOS and Android platforms, enables you to generate an e-Devlet password. With this app, you can register for an e-Devlet account and utilize its numerous services directly from your smartphone or tablet.

With an e-Devlet password, the system allows you to access numerous services, such as bill payments. This includes settling utility charges, credit card dues, and tax obligations online through the e-Devlet system.

Using the e-Devlet system, you can submit online applications for various services including passports, driver’s licenses, and birth certificates.

The e-Devlet platform offers extensive details on government services and strategies, including the latest news and announcements from different government departments.

The e-Devlet platform facilitates direct communication with government bodies, enabling you to get online replies. It also allows for monitoring the status of your queries and applications.

The e-Devlet platform provides a user-friendly and effective means for engaging with governmental services and obtaining information in Turkey. With an e-Devlet password, individuals can smoothly navigate through and benefit from the multitude of services provided by the government.